Data Security

All our co-location racks are housed in ISO27001 accredited data centres, all have N+1 UPS with generator protection redundant, cooling, gaseous fire suppression, CCTV, and 2 factor authentication to gain access. All provide 24x7 secure access to your equipment, whenever you require.

Physical & environmental security

  • Co-lo racks housed in ISO27001 accredited data centres
  • N+1 UPS
  • Diesel generators
  • N+1 HVAC (cooling)
  • Smoke detectors and fire suppression
  • CCTV monitoring and log retention
  • Flood detection
  • Continuous facility monitoring

Network Infrastructure

Provides high availability and performance to connect all sites and customers.

  • High-performance bandwidth provided by multiple telco and upstream providers
  • Elimination of single points of failure throughout network infrastructure
  • Proactive network management methodology monitors network health and status
  • Real-time topology and configuration management to adjust for anomalies
  • Network uptime backed by Service Level Agreements
  • Network management performed by only authorised personnel
  • Continuous network monitoring

Personnel

We ensure our staff understand their roles and responsibilities related to information security.

  • Reference checks taken for employees with access to customer accounts or infrastructure
  • Employees are required to sign non-disclosure and confidentiality agreements
  • Employees undergo mandatory security awareness training upon employment and annually thereafter
  • Chief Security Officer oversight of Security Operations and Governance, Risk, and Compliance activities